This policy explains how Solevibe LLC collects, uses and protects information from customers, clients, research participants and website visitors.
Information collected
We may collect contact, account, order, delivery, support, transaction and project information; survey responses; research-participant data; and basic device or website interaction data. Payment card details are processed by authorized payment providers and should not be stored in full on our systems.
Use of information
We use information to fulfill orders, coordinate delivery, provide support, prepare proposals, conduct authorized research, process transactions, maintain records, prevent fraud, protect security and comply with law.
Research data
Research data is handled according to the applicable study notice and scope. Where appropriate, results are aggregated or de-identified. Personally identifiable participant information is not disclosed beyond authorized purposes.
Service providers
We may share necessary information with providers supporting payments, hosting, communications, inventory, delivery, analytics, research, accounting and professional advice. We do not sell personal information for money.
Cookies
The website may use essential cookies and limited analytics for operation, security and usage measurement. Browser settings can control cookies.
Retention and security
We retain information as reasonably necessary for its purpose, contractual obligations and legal records. Reasonable administrative, technical and physical safeguards are used, although no online system is completely secure.
Your choices
Subject to applicable law, you may request access, correction or deletion of personal information. We may verify identity and retain information where permitted or required.
Contact
Send privacy requests to felicia.decker@bsolevibe.us or Solevibe LLC, 101 Westwood Pl, Washington, IN 47501, US.